(4.5 / 5)1722+ Ratings

STEPPERONLINE Reviews

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Overall Rating

4.5

4 Reviews

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About STEPPERONLINE

OMC-StepperOnline is a leading motion control manufacturer and provider. They specialize in a variety of motion control products, including stepper motors, servo motors, brushless DC motors, and precision gearboxes. If you're building a robot or another system using a stepper motor power supply, they offer a huge selection of CNC stepper motor power supplies products. They also provide technical support for their products. Their aim is to create the best place online for providing these products.

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STEPPERONLINE Customer Reviews (4)

0/5

Christopher Millender

Verified Buyer

Feb 9, 2023

Annett Bayer

Verified Buyer

Feb 7, 2023

Adrienne Lang

Verified Buyer

Feb 3, 2023

Isabelle Rutherford

Verified Buyer

Feb 3, 2023

STEPPERONLINE Customer’s Q&A

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STEPPERONLINE FAQs

About omc-stepperonline.com Popular Products and Services?

OMC-StepperOnline is a leading motion control manufacturer and provider. They specialize in stepper motors, servo motors, brushless DC motors, and precision gearboxes. They also offer a variety of motion control products. Customers have praised their closed-loop stepper products for their quality and ease of use. However, some customers have noted that the shaft sizes of their stepper motors were not a true NEMA 23, requiring them to change their coupling. Despite this, the overall feedback about their products is positive, with many customers finding their stepper motors to be of excellent quality and good on torque.

How do I contact omc-stepperonline.com customer service?

You can contact the customer service of OMC Stepper Online through the following methods: - Email: sales@stepperonline.com - Phone Numbers: 0086-2587156578 or (757) 304-6046

Please note that their operation might be affected during the Chinese New Year holiday from 7 to 18 Feb 2024. During that time, the warehouse in China will stop shipment until 18 Feb, while others are as usual.

How long does it take for me to get a refund?

It may take 1 to 2 weeks for your return to reach STEPPERONLINE's warehouse. Once the item is received and inspected (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 2 days.

What payment methods does STEPPERONLINE accept?

STEPPERONLINE accepts PayPal, Credit Card, Bank Transfer, and Purchase Order (PO) as payment methods.

How can I track my order?

You can track your order from your shipping confirmation email. STEPPERONLINE sends an email with a tracking link as soon as your package ships, which you can use any time to check its progress. Please note to check your inbox or spam folder in 1-2 days after ordering.

Where does STEPPERONLINE ship to?

STEPPERONLINE ships its products to almost all countries in the world and offers standard shipping for most of them. They have multiple warehouses in Asia, Europe, America, and Australia.

What should I do if I receive the wrong item?

If you receive an item that is completely different from the one you ordered, please contact STEPPERONLINE's customer service with photos or videos of the different product. If you'd like to keep it, they will offer a discount up to 50% for keeping it, and they will send the replacement product to you.